Member Etiquette & Code of Conduct

Club Nocturne is a Private Members experience held at Maison Carlton, Southampton.

Membership assumes understanding, not reminders.

1. Respect the Room

• Members are expected to treat fellow members, guests, staff, performers, and venue partners with courtesy at all times.
• Disruptive, aggressive, or disrespectful behaviour will not be tolerated.
• Club Nocturne is about presence, discretion, and shared experience... not entitlement.

2. Entry & Membership

• Membership grants eligibility to attend Club Nocturne but does not guarantee entry on any given day or event.
• Entry, refusal of entry, or removal from the Club is always at the discretion of Club Nocturne management and venue security, without the requirement to provide explanation.

3. Dress Code & Presentation

• Dress codes may vary by event and will be communicated in advance.
• Members are expected to make an effort. Presentation is part of the experience.
• Office attire, suits, lounge jackets, smart/dress jeans, shirts and blouses are part of the norm.
• Sportswear, hoodies, overly casual attire, soiled or any clothing deemed inappropriate for the atmosphere will result in refusal of entry.

Effort is noticed — So is the lack of it — Dress to Impress

4. Phones, Photography & Filming

• Photography is permitted provided it is discreet and does not intrude on the enjoyment of other members.
• Members must not photograph or film other individuals without their clear consent.
• Flash photography, excessive filming, or intrusive phone use is discouraged.
• Club Nocturne reserves the right to restrict photography at specific moments or events.

Capture the moment — don't become the moment

5. Privacy & Discretion

• Members are expected to respect the privacy of others at all times.
• What happens at Club Nocturne stays within Club Nocturne, socially, digitally, and professionally.
• Sharing stories, images, or information that compromises another member's privacy or reputation is unacceptable.

Discretion is not a rule — It is the point

6. Conduct & Substances

• Illegal substances are strictly prohibited.
• Excessive intoxication, unsafe behaviour, or conduct that detracts from the atmosphere will result in immediate removal from the Club.
• Any form of harassment — verbal, physical, or otherwise — will not be tolerated and may result in permanent termination of membership.

No drama — No warnings — No second chances

7. Staff & Security

• Club Nocturne staff and Maison Carlton venue security act on behalf of the Club at all times.
• Their decisions are final and must be respected.
• Failure to comply may result in removal, suspension, or termination of membership.

8. Opening Hours & Club Closures

• Club Nocturne operates from 9:00am to 11:00pm.
• The Club Room closes promptly at 11:00pm.
• Members are also welcome to continue their experience at Nocturne Bar on the Ground Floor.
• Club Nocturne will be closed on the following days of the year: Christmas Day, Boxing Day, New Year's Day, and, from Good Friday to Easter Monday inclusive.
• Club Nocturne will also be closed on dates when Property Buy Out events are booked.
• These events mean that all facilities within Maison Carlton and No.4 Carlton Hotel are reserved for the exclusive use of one party.
• Members will be advised well in advance of any Property Buy Out closures.
• Such bookings will not exceed 10 dates within a calendar year.

9. Breach of Etiquette

• Club Nocturne reserves the right to suspend or revoke membership without refund where etiquette or conduct standards are breached.
• Serious or repeated breaches may result in permanent removal from the membership register.

Private means private — Standards matter

Member Agreement

By registering for membership or attending Club Nocturne, members confirm that they have read, understood, and agree to abide by the Club Nocturne Etiquette & Code of Conduct in full.